Charity and Association Training Programs

This program can be customized to meet your needs

Through organizational assessments, online and onsite training and frontline perception management mystery shopping, we can take your team to the next level and ensure that you remain competitive in managing the public’s perception of your organization.  We understand that every donation and every hour of support is vital to the success of your non-profit organization. Training is the key to keeping retention rates high, avoiding costly new hire re-training, and ensuring the maintenance of support levels.

A customized program can include some of the following topics:

• Complaint Management

• Generating Donations & Giving

• Service Counter Standards

• Service Telephone Standards

• Educating the Public

• Message Marketing: Events

Support your team in their development and grow your non-profit organization with an Oculus program today! Contact an Oculus Account Culture Director to design your next training program.

At Oculus, we give back and support our community.  If you are a government registered non-profit, your training program with Oculus could be subsidized by the Oculus Living Loving Proof program. If you are interested in learning more, please contact us to apply for funding.

Non-profits and associations are a vital part of our community, but those people that work within them do not tend to recieve the same level of training as for-profit companies. Take advantage of the Oculus training programs and give your team more tools to be successful. Training with a heart!