Keep your customers relaxed and your wallets full with the Oculus Salon & Spa Training Program.

This program can be customized to meet your needs

Customers have many options to choose from when they are looking for spa or salon service. When a customer decides to visit your location, it is important that your staff is trained to turn every visit into a recurrence.  The Oculus IMPRESS™ the GUEST training for spas and salons can help you generate more business through increased appointment conversions and leave lasting customer IMPRESS™ions to gain customer loyalty.

With your business in mind, we will create a customized learning evolution plan that will help you turnyour salon or spa into a prestigious service provider that customers are lining up for.  During this program, we can cover some of the following areas:

• Reception and scheduling customer service.
• Ambiance and area quality control.
• Service in the chair
• Pre-appointment preparations
• Attendant sales and product knowledge review.
• Post-appointment follow-up

Through our onsite assessments and telephone mystery shopping we can determine what adjustments will help your location garner more business and gain an edge over its competitors.

Is your salon or spa taking a proactive approach to service and sales delivery? Isn't it about time you moved from making appointments to making lifelong customers?